Merchant Onboarding Requisites

Merchants' Website Compliance

• Business Description: Provide details about the business, including product/service offerings and pricing structure.
• About Us: Include a brief description of the organization, corporate history, and management profiles.
• Delivery and Shipping Policy: Outline product shipping information and expected delivery timeframes.
• Refund and Cancellation: Clearly define guidelines for handling returns and explain the organization's refund/cancellation policy.
• Privacy / Terms & Conditions Policy: Detail how customer information is treated and protected and explain terms and conditions.
• Contact Us: Display various communication channels through which customers can reach out.

Prohibited Businesses

Merchants are informed about businesses for which IndiaOnlinePay payment processing services will not be offered. Merchants must ensure their business does not fall under the prohibited list.

Submission of Documentation

Merchants need to provide their business, contact, and bank details through the online signup process. Merchants are required to upload KYC (Know Your Customer) documents to complete their registration. It's important for merchants to adhere to these requirements to avail IndiaOnlinePay payment gateway services. These requisites ensure transparency, compliance, and a smooth onboarding process for both merchants and customers.